Resident Onboarding Experience

Necessity Breeds Ingenuity - With decades worth of Property Management and Information Technology experience, Luis Teran set out to bridge the gap between resident and community manager. To achieve this goal, Mr. Teran created Tenant Evaluation, the world's first digital onboarding platform.

A step further into the digital realm is taken. Community Managers provide their applications to Tenant Evaluation for the processing of Background and Credit Reports.

Another first, Tenant Evaluation launches Online Document Collection, allowing residents to directly upload IDs, Lease Agreements, and Vehicle Registrations onto the platform.

Driven to further complement the application cycle, Tenant Evaluation unveils two new features. The Manager Portal is launched, a convenient database for community managers to review completed applications. In addition, Community Codes are created and assigned to each account, establishing a unique starting point for incoming residents.

With an eye toward global sustainability, Tenant Evaluation creates the Deluxe Application. Built to bring the application process into the 21st century, the Deluxe Application feature is designed to digitize paper forms and integrate the converted files directly onto our platform, allowing for a simple “click-to-sign” feature.

The Application Portal is born, allowing incoming residents to reap the rewards of a digital platform. Move-In Details, Mandatory Documents, and Required Forms are all collected directly on our website, providing an application process that is completed in minutes.

Tenant Evaluation is fully interwoven into the application process by providing managers with a QuickApprove tool. The first of its kind, our QuickApprove feature allows both community managers and board members to cast their final decision directly on our platform.

Tenant Evaluation launches our proprietary signature feature, further bolstering our selection of in-house tools created to expedite the onboarding process.

To further makes strides on being the most secure platform on the market, Tenant Evaluation takes a step away from the precarious method of collecting financial documents like Tax Returns and Bank Statements. In its place, the Income Report is launched, a method of financial verification that is both secure and convenient. Within the same year, a second layer of security is added by way of ID Verification, providing a new safeguard against identity theft.

QuickApprove 2.0 launches, building upon its predecessor by offering two full suites of approval capabilities while adding a customized Decision Letter onto the platform. Within six months of launch, QuickApprove 2.0 is used by over 80% of TE's user base, reinforcing how integral a component it is to the approval process.

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